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Remember that our discount codes are linked to a minimum spend. Each discount coupon has a different minimum spend threshold. So if you are getting this error at checkout, it means that your order doesn't meet the minimum spending requirements.
Payment can be made by:
We try to keep returns and exchanges as simple as possible. If they meet our criteria, returning or exchanging them should be no problem. Our Return & Refund Policy provides detailed information about options and procedures for returning your order.
All orders are processed within 1-3 business days. Orders are not shipped or delivered on weekends or holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in the shipment of your order, we will contact you via email or telephone.
If you didn't receive your order, please get in touch with us by sending an email to email@example.com.
If you received your order and it has a defect, please get in touch with us by sending an email to firstname.lastname@example.org.
We strive to process orders as quickly as possible but will try to accommodate any order change. The quickest way to get a hold of us is by emailing us at email@example.com. Please include your order number and let us know what changes need to be made. We will let you know, as quickly as possible, whether we can make the wanted changes.
Once your order ships, you will receive an email containing your tracking number. If, for any reason, you have not received your shipping confirmation email, please let us know by emailing firstname.lastname@example.org. We will be happy to find out what is happening with your order.
If you have not received an order confirmation email, it is likely the result of one or two things:
Get in touch with us by sending an email to email@example.com or contact us at +27 11 609 8303.