Attention, valued customers: Due to our annual stock take starting 28 February, all orders placed after 26 February will only be packed and delivered from 4 March.


  • Wash the dishes shortly after the meal, do not allow to sit dirty (especially overnight).
  • Place a thick towel on the bottom of kitchen sink and fill with warm water, add mild liquid dishwashing detergent. Push tap aside so that there is no chance of bumping it against a dish.
  • Wash one item at a time. Clean with a sponge or cloth only, do not use anything abrasive.
  • For tough spots, drizzle a bit of the liquid dish detergent on the sponge and scrub gently. You can also try a little bit of baking soda on the sponge.
  • Use mild liquid dishwashing detergent.
  • Do not use bleach as it can cause irreparable damage to the glaze.
  • Can you wash fine china in the dishwasher? Generally, no, the heat is too high and the detergents too abrasive. If the china was manufactured within the past 30 years or so and is specifically stated to be dishwasher safe by the manufacturer, it is alright to use the dishwasher.
  • Drying: Air dry then give a finishing rub down with soft, clean towels. You could also towel dry, make sure the towels are soft and clean.
  • Storing: Place cloth napkins, paper towels or doilies between each stacked dish to prevent scratching or damage. Do not stack or hang teacups. If china is used less than once a year, do an annual washing and cleaning to help preserve the glaze and paint.


  • Place a plastic dishwashing container in the sink to cushion the porcelain dinnerware while washing.
  • Fill the container about halfway full of lukewarm water. Place only one or two dishes at a time in the container to avoid overloading.
  • Use a mild liquid dish detergent and a non-abrasive cleaning tool such as a soft-bristled brush or a dish cloth to wash the porcelain dinnerware.
  • Rinse the dishes off in a lukewarm running water or place another container in the sink for rinsing purposes.
  • Thoroughly dry the dishes with a soft dish towel.
  • Dishwashing Tips
  • Refer to the manufacturer's care instructions when considering placing porcelain dinnerware in a dishwasher. Older porcelain or antique porcelain should be hand-washed.
  • Load the dishwasher with care by making sure that none of the porcelain dinnerware touches another piece. If dishes can rub or vibrate during the dishwasher's cycle, chipping or cracking could result.
  • Use a gentle wash setting. Avoid using a high heat drying setting for your porcelain dinnerware. Choose a lower setting, or one with no heat.
  • Use a mild dishwashing detergent that will not be abrasive to the porcelain.
  • Allow the porcelain to completely cool before you attempt to remove any pieces from the dishwasher.
  • General Care
  • Do not allow acidic foods to remain on your dishes. Wash them as soon as possible by using one of the methods above.
  • Place something between the porcelain plates during storage. Napkins, paper towels or the foam pads that were part of the original packing can be used to keep the dishes from sustaining scratch or scuff marks.
  • Never allow the porcelain to come into contact with a direct flame.


  • Never use a scraper or dinner knife on earthenware. Use a mesh scrubber or dish cloth to remove food.
  • Submerging stoneware in dishwater will cause cracking and breakage. Wash the dishes by hand in warm water with a gentle cleanser and place in the dish caddy to dry.
  • For stains, use a paste of baking soda and water. Gently rub the stains until they are gone.
  • Washing stoneware in a dishwasher is not recommended. Extremes in temperature cause cracking, and bacteria enter the cracks. Wash earthenware by hand.



  • While Stainless Steel is highly resilient to stain and corrosion, even the finest alloys will suffer if corrosive food chemicals are not removed by proper soaking, washing and drying procedures. Careful handling will prolong the life and lustre of your cutlery.
  • Always rinse cutlery before placing it in the dishwasher, as prolonged contact with certain consumables (e.g. salt, vinegar, eggs, tomato, and certain acids) can cause pitting and staining.
  • Never leave stainless steel cutlery to soak or in damp conditions as this can cause staining which will require polishing to remove (using white vinegar or bi-carbonate soda)
  • Straight after washing your cutlery (by hand or dishwasher), dry it with a soft lint-free cloth. Never leave to dry naturally as water and detergent can leave marks.


  • Always wash new glasses before first use.
  • Wash glasses individually.
  • Do not soak with other glasses to reduce the chance of mechanical shock.
  • Use a suitable detergent and warm water with a nonabrasive sponge or cloth.
  • Drying Glassware
  • Air dry glasses where possible, cloths can spread grease and dirt that can leave unwanted odours and toxins.
  • After washing, leave glasses to dry in an upturned position.
  • Once dry, use a soft dry glass cloth to remove water marks, this retains the clarity of glassware.