PRODUCT CARE & USE

Good tableware is made to be used. Almost everything we sell can go straight into the dishwasher, and most of our dinnerware is microwave safe too. This guide covers the few pieces that need a gentler hand, and the simple habits that keep everything looking new for years.

The care note on each product page is the final word for that piece. If it differs from this guide, follow the product page. This guide is a general guideline; always follow the product-specific care instructions.

Porcelain, fine china and stoneware dinnerware
Dishwasher: Yes
Microwave: Yes
Oven: Only if the product page says oven safe

Glassware and crystal
Dishwasher: Yes
Microwave: No
Oven: No

Stainless steel cutlery
Dishwasher: Yes
Microwave: No
Oven: No

Pieces with a metallic rim, lustre or satin finish
Dishwasher: Hand wash
Microwave: No
Oven: No

Cast aluminium pots and pans
Dishwasher: Hand wash recommended
Microwave: No
Oven: Only if the product page says oven safe

Stainless steel pots and pans
Dishwasher: Yes
Microwave: No
Oven: Only if the product page says oven safe

Oven and bakeware dishes
Dishwasher: Yes
Microwave: Yes
Oven: Yes

Our porcelain, fine china and vitrified stoneware dinnerware is dishwasher and microwave safe.

• Load with space between pieces. Most chips happen when plates knock together in the rack.
• Use your normal programme and a standard detergent. Avoid harsh scouring powders and bleach, which dull the glaze.
• Avoid sudden temperature changes. Let a hot dish cool before it meets cold water or goes into the fridge, and never put it on a stovetop or open flame.
• Stack with a napkin or paper towel between plates to protect the glaze from scratches.
• Grey marks from cutlery are metal left on the glaze, not damage. A paste of bicarbonate of soda and water lifts them.

Gold and platinum rims, lustre glazes and satin finishes are the exception. These need a gentler hand.

• Wash by hand in warm, soapy water with a soft sponge. Dishwasher detergents wear metallic finishes away over time.
• Never put metallic rims or bands in the microwave; metal sparks. A gold-coloured glaze is not metal and is microwave safe.
• In our range this includes Jenna Clifford Grandeur and Milk & Honey, the JAN Gold Rim range, the JAN Opulent gold-rim glasses and Jenna Clifford Modera cutlery. All are hand wash only and not microwave safe.

Our glassware and crystal is dishwasher safe.

• Use a gentle or glass programme where your dishwasher has one, keep rinse aid topped up, and open the door after the cycle to let the steam out.
• Stand glasses securely on the top rack so they do not touch each other or the sides.
• Wash new glasses before first use.
• For a streak-free finish, polish with a soft, lint-free glass cloth, holding the bowl rather than the stem.
• Gold-rim glasses are hand wash only.

Our stainless steel cutlery is dishwasher safe.

• Rinse off food soon after the meal. Salt, vinegar, egg and tomato left on stainless steel can mark it.
• Load handles down and keep stainless steel apart from silver, silver plate and aluminium, which can leave rust-coloured marks.
• Do not soak cutlery, and take it out as soon as the cycle ends. Dry anything still damp with a soft cloth.
• Water marks polish off with a dry cloth. Stubborn marks lift with a little white vinegar or a stainless steel cleaner.
• Satin-finish and coloured cutlery, such as Jenna Clifford Modera, is hand wash only.

• Cast aluminium and aluminium pots and pans (JAN cast aluminium, CEM): hand wash recommended, not microwave safe. Some are oven safe and some are not; the product page gives the limit for each piece. Use wooden or silicone utensils on non-stick surfaces.
• Stainless steel pots and pans (Omada, JAN): dishwasher safe, not microwave safe.
• Bakeware and oven dishes are dishwasher, microwave and oven safe. Put them into a cold or preheated oven, never onto a stovetop.

Olivia table linen and cushion covers: please follow the care instructions on each product.